Privacy Policy

Shimmerpool ("we," "us," or "our") provides the Shimmerpool mobile app and related services (collectively, the "Service"). This Privacy Policy describes how we collect, use, store, and share your information when you use the Service. By using Shimmerpool, you agree to the practices described here.

Information we collect

Account information

When you create an account using Sign in with Apple or Sign in with Google, we receive basic profile information from that provider — such as your name and email address — and store it in our systems to identify your account.

Pool and usage data

Information you enter into the app — including pool configuration, chemical readings, treatment history, and preferences — is synced to and stored on our servers so your data is available across your devices.

Usage and diagnostic information

We automatically collect information about how you interact with the Service, including features used, session activity, device type, operating system version, and performance data. This helps us operate, maintain, and improve the Service.

How we use your information

We use the information we collect to:

• Provide, operate, and personalize the Service
• Sync your data across devices and maintain your account
• Analyze usage trends and improve features
• Send service-related communications, such as account or safety notices
• Detect and prevent fraud, abuse, or security incidents
• Comply with legal obligations

How we share your information

We do not sell your personal information. We may share information with trusted third-party service providers who assist us in operating the Service — such as cloud infrastructure, analytics, and payment processing — under confidentiality agreements that restrict their use of your data. We may also disclose information when required by law or to protect the rights, property, or safety of Shimmerpool or others.

The Service may contain links to third-party websites, stores, or partner offers. Once you leave the Service, those parties' own privacy policies apply and we are not responsible for their practices.

Data retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting us at [email protected]. We will fulfill deletion requests within 30 days, subject to any legal retention obligations.

Security

We use commercially reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently done so, contact us and we will delete it promptly.

Your choices

You may update your account information within the app at any time. To request access to, correction of, or deletion of your personal information, contact us at [email protected].

Changes to this policy

We may update this policy at any time. When we do, we will revise the date at the top of this page. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

Contact

Questions or concerns? Reach us at [email protected].